SUPPORT & MAINTENANCE
SecludedAI Care helps customers keep their private AI platform updated, supported, and tuned over time.
Private AI is most valuable when it remains usable, current, and dependable over time. SecludedAI Care is designed for customers who want continuing help with updates, maintenance, tuning, and platform health.
Care plans can include software updates, configuration support, performance tuning, issue resolution, and future platform improvements depending on the service level.
Care plans provide updates, support, tuning, and long-term maintenance for customers who want a managed private AI experience.
Starting at $29/mo
A simple ongoing support path for customers who want updates and basic maintenance.
Starting at $99/mo
A stronger maintenance path for customers who want tuning and more ongoing assistance.
Custom
For business environments that need a tailored support and maintenance path.
Keep the private AI environment current, supported, and tuned over time.
Care is the maintenance and support layer of the SecludedAI platform. Depending on the plan, it can include updates, support, performance tuning, configuration help, and long-term platform assistance.
Not every customer will require the same level of support, but Care is valuable for customers who want a more managed and dependable long-term experience.
No. Studio is the hosted interface subscription. Care is the support and maintenance layer for the deployed platform environment.
That is one of the intended roles of the Care offering. The exact support scope depends on the chosen service level and customer needs.
In many cases, yes. Businesses often value reliability, updates, support, and ongoing tuning more heavily than individual users.
That is the intended flexibility. Customers may start with deployment and Studio access, then add Care if they want a more managed path over time.
